How much is the deposit?

To book an appt, a non refundable $100.00 deposit is required via E-transfer or cash. The deposit will go towards the cost of the service. - Consider this like a payment plan. $50 will go toward the first appt and $50 is held to go toward your touchup.

How will I lose my deposit?

• Last minute cancellations or rescheduled appointments for any reason (sickness exempt) with less than 72 hours notice. New deposit of $50-$100 will be required to rebook an appt.

• You may only reschedule twice, before loss of deposit. No exceptions.

• If you need to reschedule/ put off your appt for any reason until the following month, you may only do so for the next booking month as I only book 2 months at a time.

• You arrive 10-15 minutes late or more. Subject to a $35 late fee. After 15 mins loss of deposit; please text me to let me know you’re running late so I can try to accommodate you.

• Child care / child sickness is not a reason you may reschedule. Although I may be lenient once, continuous cancellations/ rescheduling due to children unfortunately will result in a new deposit to rebook.

• If you have needed to reschedule, please make sure you have picked a new date by your original appt. If you’re sick, I have a 14 day grace period before loss of deposit. Your communication is very important and appreciated!! If I’m booking 2-4 weeks in advance and you have a touchup due, we need to make sure you get in before the 8 week mark.

• If you’ve booked an appt under a promo, last minute deal, or last years pricing. The pricing given to you is only good for that booked date and time. Rebooking for any reason will result in full price or updated pricing for the year.

• If you’re on any undisclosed medications like blood thinners or accutane, or have not followed my pre care instructions (every client receives this in their booking confirmation message.) I reserve the right to cancel the appointment if your skin is not prepared to be tattooed. I do not want to cause any trauma or healing issues resulting in less than great results. Please do not go get facials or waxing!!

• You arrive and are pregnant.

Is there any extra charges or fees?

• If there is a missed appt and you wish to rebook, you will be required to make a new, non refundable deposit equalling half the cost of the service.

• Colour boost clients: please note; if your pigment is very built up, dark and ashy grey, OR has less than 20% pigment left, you may require an addition touchup appt 4-6 weeks later. Cost is $135. I may hold part or all of your deposit to put towards this. (Generally for 2+ year colour boost for brows)

• Touchup appts that are rescheduled in under 72 hours will require a new $50 deposit to rebook.

• If you arrive to any appointment with undisclosed previously tattooed area, you will be subject to an additional $35 correction fee and/or full priced brows(or lips).

• If for whatever reason your touchup appt gets put off/ rescheduled on your end past 8 weeks, your touchup is subject to needing additional pigment saturation. This is the most important step, without it your PMU will not hold up long term. A $50 fee will be added to your touchup fee.

• If you did not complete the touchup and book in for a colour boost between 6-11 months, you will be charged the full year rate.

• If you are booked in under a deal/ discounted rate, that deal is only good for the booked appt date and time. If you need to reschedule for any reason, you will be required to pay full price.

• If your PMU ends up needing an additional appointment(rare but can occur) please be aware there are NO FREE TOUCH UPS unless we have communicated so. Fine tuning brows, liner or lips, is an additional touchup appointment(rare but can occur) is $100. Must be completed between 4-8 weeks. After 8 weeks it’s considered a colour boost and would be $185-$215 depending on the service.

TRADE DEALS:

I allow a 12 month grace period for all trades to be completed. Starting date will be your first appt with me. I will do my best to work with you financially if the 12 month period comes up and I have not yet received my end of the trade.

Thank you for understanding, these policies are implemented to ensure I can continue to keep making every single client feel beautiful and confident in their skin. I’m a one woman show working out of a private studio to provide the best quality, luxury services I possibly can. I greatly appreciate each and every one of you for trusting me and committing to your booked appointments.